· GTY Asia offers Cash-on-Delivery nationwide.
· 3 - 5 business days for Metro Manila and 5-10 days for Provincial areas. (Note that this might take longer in remote areas)
· There are items which will be shipped from overseas. Items will be delivered as soon as we received them and customers will be notified on any updates.
· No delivery during Sundays and Holidays.
OUR PARTNER COURIERS
· LBC/Gogo Xpress/J&T Express
ORDER CONFIRMATION CALL
· Customers who processed their order through our website or by instant messaging will receive a call from our Order Confirmation Team within 24 - 48 hours.
· Calls will be anytime from 8:00 A.M. - 10:00 P.M.
· Orders will be processed once customer confirmation is successful.
· Failure to answer our calls and SMS for 3 times will result to cancelation of your order and your package will not be delivered.
REFUSAL TO ACCEPT PACKAGE
· Please be responsible in ordering online through Cash-on-Delivery. Refusing to accept your package will not be free for us Sellers.
· Courier will still charge us for delivery, handling, storing and return which may range from P300 - P600 depending on the size and the weight of the package which you have ordered.
CANCELATION OF ORDER DURING TRANSIT
· Just like what happens if customers refuse to accept order, we will still be charged P300 - P600 depending on the size and the weight of the package which you have ordered.
PENALTY FOR CUSTOMERS WITH RECORDS OF REFUSAL TO ACCEPT PACKAGE AND CANCELATIONS DURING TRANSIT
· To protect our business from unnecessary losses, customers who have records of refusing to accept their orders or canceling their orders during transit will be penalized by not being able to use Cash-on-Delivery as a payment method.
· We reserve the right to offer or not to offer Cash-on-Delivery. It is a payment method and not an absolute right in favor of the buyers.
· Customers under this penalty may still order and receive their package in 3 - 7 business days provided that they will agree to pay in advance through the following channels:
· Unionbank/BDO Funds Transfer
· Penalty will be lifted once customers paid in advance and successfully received their package. However, if the customer repeat the same act by refusing to accept his/her package or canceling while package is in transit after penalty was lifted, the same penalty will be applied once again.
Rest assured we will give you updates on the delivery schedule. We appreciate your patience.
BEWARE of CHEAP and FAKE ITEMS sold in other stores. Here at GTY Asia, we give you 100% LEGIT and AUTHENTIC Items!